A friend gave me a Pro Tools session on a thumb drive. I copied the entire session folder to my external hard drive and opened it. After changing the routing to work on my system, everything played back fine. Then I tried to clean up the session.
Every time I attempted to cross fade or consolidate an audio or MIDI region, I would get an error like this:
“Could not complete your request because You do not have appropriate access privileges (-5000)…” Why do you build me up, Buttercup? Capitalize ‘You,’ then award me negative five thousand points…pssh.
Seeing the “access privileges” bit, I figured the problem was probably an operating system issue, not a Pro Tools thing. The session files were indeed set to ‘Read Only,’ which is why I could play back the session, but couldn’t do anything to the regions or fades.
Here’s how to fix the issue.
- Close the session. You shouldn’t have your Pro Tools session open while changing its permissions.
- Select the session folder in Finder. Make sure the session folder is highlighted, not the files inside the session.
- Get Info. Hit Command-I (capital i) or from the Finder menu select File > Get Info. An Info window will pop open.
- Change all privileges to ‘Read & Write.’ At the very bottom of the Info window is a box with a list of users and their privileges. They should all be set to ‘Read & Write.’ You may be asked for user password to unlock and verify the change.
Not listed are NSA permissions, which by default are set to ‘Collect All,’ but, like, totally isn’t a violation of your privacy.
- Close the Info window. After making the privilege changes, try reopening your Pro Tools session and editing some regions. If you can, this fix worked for you.
Why does this error occur?
Many common problems that Macs develop are related to file permissions errors. Files are given various permissions to maintain privacy between computer users and prevent users from easily messing up the operating system.
Permissions can get wrecked when disks are removed without being ejected and during unexpected shut downs. That’s why it is important always to try to eject disks and shut down your Mac properly.
Permissions can also get messed up during copying and moving of files or while installing software. That appears to be why I experienced this error. During the copying of the files, the permissions were never changed to grant me access. Simple problem, simple fix.
After encountering this problem on several other sessions, I tried another method and found a better (and probably more proper) solution. Try this in addition to or instead of the above fix:
In the problematic Pro Tools session, pop open the Disk Allocation dialog (Setup > Disk Allocation…).
When the dialog window opens, you’ll be presented with a list of all the tracks in your session and the location where that track should be located. If you’re having problems creating fade files and getting the sort of error that brought you to this page, then you’ll probably see something like the picture below.
As you can see, not all of the tracks had their disk allocation pointing to the right place. To fix them, select all of the incorrectly allocated tracks, then click and hold the little up/down arrows on the right hand side. A little window will appear and ask you to select a folder. In my case, the session file was looking on my internal system drive instead of my external audio drive. Choose the correct location of your session files and click OK. That should solve the issue. Let me know if this worked for you.
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Those fonts probably aren’t missing.
Error dialog windows can be really frustrating. They pop up and demand your attention, when you just want to get to work on something. Sibelius 7 has thrown this missing font error for me a few times:
There are fonts missing. Sibelius 7 will still work without these fonts, but some scores may not display properly. The missing fonts are: Reprise Std, Reprise Special Std, Reprise Title Std, Reprise Stamp Std, Reprise Rehearsal Std, Reprise Script Std, Reprise Text Std
Most likely the fonts aren’t missing, but simply disabled, which makes the fix really easy. Here’s how to re-enable the “missing” fonts.
First, open the application Font Book. This native OS X font manager should be located in your Mac’s Applications folder.
Second, search for the missing fonts. Font Book has a search field in the upright corner. Type in the names of the missing fonts.
Enabled fonts are shown in black text. Disabled fonts are grayed out and are labeled “Off” on the right hand side.
In my case, all of my “missing” fonts were part of the Reprise family, I typed in “reprise” and all of the fonts in question appeared in the filtered list.
Third, enable the fonts. Select the fonts you want to re-enable. Then hit Shift-Command-D. You can also enable fonts by using the menu bar by selecting Edit > Enable Fonts. The fonts should turn black and the “Off” label will disappear.
I see you checking out my wallpaper.
Lastly, close Font Book and reopen Sibelius. If you enabled all the “missing” fonts, you should be good to go. The error shouldn’t pop up this time, however, it may happen again in the future.
Why does this error occur?
I’ve had to run the fix a couple times now. I don’t know why this error seems to reoccur. If you know why those Reprise fonts sometimes disable themselves, please send me an email or comment below.
Being a graphic artist as well, I know that fonts are notorious for becoming corrupt, conflicting with other fonts, and generally being a hassle to manage. You might think being a musician is a good way to get away from graphic design problems, but unfortunately software like Sibelius relies on fonts to display notation. At least the fix for this error is easy to do and only takes a minute.
The fix I posted above seemed to only work for a while. Occasionally, I would have to run the fix again, which is to say, it wasn’t much of a fix. So, I dug in further and found a real, permanent fix.
The issue was with duplicate fonts. The strange bit was that it wasn’t duplicates of the Reprise family, which was the family of fonts that Sibelius said were missing. Instead it was duplicates of various other fonts that Sibelius uses.
By referencing this forum post and this forum post, I figured out which fonts Sibelius requires and, thus, which ones might be causing problems. Then, for clarity’s sake, in the Font Book application I created a new Collection (File > New Collection or ⌘N). After that I did a search for duplicate fonts (Edit > Look for Enabled Duplicates… or ⌘L) and looked in the Sibelius font collection for any that were flagged. Sure enough, about a third of the fonts that Sibelius uses had duplicate copies. One by one, I “resolved” (deleted) the duplicate fonts, then rebooted. Problem solved.
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Is every new technological development just a deeper dream state?
Sound is basically waves of pressure changes. The exact definition is more complicated, but essentially we perceive sound because our ears decode the frequencies of oscillating movement of particles in gases, liquids, and solids. There are many ways to generate sound waves, such as plucking guitar strings so they vibrate, or hitting a membrane like a drum head.
A long time ago, people discovered that sound could also be made by blowing air through a pipe with a opening on the side, thus inventing the whistle. They also found that a range of tones could be produced by assembling a group of whistles with varying lengths and diameters. Then they attached a controller (called a keyboard or manual) so that one person could “play” this collection of pipes. Their invention is what we now know as the pipe organ.
At the start, pipe organs had only one timbre – a basic whistle sound, but over the next several hundred years, smart inventors and musicians made improvements in the technology. They found ways to emulate lots of other instruments, like brass, woodwinds, percussion, and even human voices. Their hope was to fully replicate those real life instruments.
As features were added, pipe organs evolved into enormous, elaborate, and expensive installations, increasingly more complicated to play and maintain. While these pipe organs were truly amazing inventions, capable of creating complex and beautiful music, they were actually quite poor emulations of the real life instruments they were intended to replace.
Still, we humans are adaptable and we fell in love with the sound of pipe organs, learning to appreciate the instrument for what it was, not what it wasn’t.
Eventually, we discovered electricity and began to harness its power to create electromechanical instruments. Creative minds developed things like vacuum tubes, tone wheels, and transistors. Companies like Hammond and Wurlitzer implemented tone wheels to generate sounds approximating a pipe organ.
However, similar to the pipe organ, this new technology was a brilliant invention that poorly emulated its predecessor. These new organs were affordable alternatives to pipe organs, so in spite of being a bad imitation they became popular with smaller houses of worship. Traveling musicians took advantage of the portability of these smaller organs too, making their sound common in popular jazz, blues, and rock music.
Once again, our ears grew accustomed to the sound of the imitation, developing an affinity for the quirks of its particular aesthetic.
As the march of progress continued, electronics became smaller and more powerful. Engineers found ways to replace the delicate mechanical parts in electric organs, which were subject to wear and tear, with completely electronic sound generators. Lightweight, all electronic keyboard synthesizers used a variety of methods in attempts to replicate the sounds of their heavier electromechanical ancestors.
But just like before, history would repeat itself. The new emulators were incredible technological achievements that fell short of their goal of replacing the old technology. Though they lacked the ability to fully replicate the previous generation, they possessed attributes that eventually found an audience of connoisseurs that valued them not just in spite of their glitches, but because of their unique properties.
Today, we synthesize the sounds of the old technologies with computers and keyboard MIDI controllers. While initially computers could only crudely imitate the old masters, DSP technology is progressing rapidly. CPU speed and available RAM are no longer the main limitation factors. As the computational power ceiling continues to rise higher and higher, software programmers are able to provide increasingly nuanced emulators that can easily fool the listener into believing that the software is actually the real thing.
At this point, if you’re still reading, then you probably can see how this history correlates to the plot of the film Inception. Each new technological breakthrough has been like a deeper dream state, where the simulation moves further and further away from reality.
→ Pipe organs
→ → Electric organs
→ → → Keyboards
→ → → → Software
However, just like in the film, while each level becomes more strange and abstract, the deepest level — Limbo — actually approaches something most like the real thing or maybe even better. Today’s emulators delve into such detail and are able to control even the most minute aspects of the sound, that it won’t be long before they easily eclipse the believability of the old technology. In fact, we may already be there.
A few years ago (when the emulators weren’t half as good as they are now), a friend of mine (who has very good ears) dropped by the studio to hear a song I was working on. When the B3 organ kicked in during the chorus, he declared, “That organ sounds great. There’s nothing like the real thing!” Muwhahaha! The smoke and mirrors of software emulation had worked.
Inspiration for This Article
This idea of how keyboard technology relates to Inception came about through a discussion with my friend Hoss. Over the weekend we were working on the keyboard parts for our band Rudisill’s next album Take To Flight. In between takes of an organ part we marveled at the realization that the software he was using was an emulation of an emulation of an emulation — a truly strange scenario.
Follow Rudisill to hear about the new album when it is released later this year (2012).
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Modern recording takes lots of hard drive space. It’s easy to eat up several GB on a song of average length and track depth. I’ve filled a drive or two already with various recording sessions, Photoshop files, and media. Over the weekend I had to pick up another drive just so I can finish my […]
Modern recording takes lots of hard drive space. It’s easy to eat up several GB on a song of average length and track depth. I’ve filled a drive or two already with various recording sessions, Photoshop files, and media. Over the weekend I had to pick up another drive just so I can finish my upcoming album. I went to the nearest big box electronics shop and picked up the the biggest drive with the best price. What I found was the Western Digital 2 TB My Book Studio LX. The size should be enough for the next year or so (let’s hope!) and the simple grey metal design suits my preference for the minimalist Mac aesthetic. Surprisingly, this is the first drive I’ve purchased that came preformatted for Mac OS. I know that some drives come advertised as such, but this was just a standard off-the-shelf one-kind-fits-all drive. Maybe this indicates a shift in the Apple/PC market share?
Western Digital enjoys the largest market share of consumer hard drive sales and is probably the most visible hard drive manufacturer in retail stores. They make affordable drives that work well. I’ve not had any issues with the WD drives I’ve owned (five and counting), so I feel good about purchasing from them.
The only thing that bothers me about WD is their pre-installed SmartWare software. It’s a huge can of donkey sauce. This multi-function bloatware takes up over half a GB of space, is loaded into the drive firmware (so it cannot just be formatted away), appears as a separate VCD that pops up everytime you connect to the drive, and cannot be completely removed without voiding the warranty. The only option WD gives the user is to download two more software packages, one that updates the firmware so you can run the second package that allows you to hide the VCD. Blehhhh…
The whole point I want to make is this:
Dear Western Digital,
I like you and your drives. I like the design, reliability, and affordability of your drives. I can’t stand your SmartWare. Please stop making it. If you can’t do that, then please make it an opt-in thing. If you feel you really, truly, just absolutely must preinstall it (instead of offering it available as a free download), then at least make it easy to permanently remove with just one or two clicks. I do not want to download more software to remove software I already don’t want. Thank you.
A regular and loyal customer,
While removing the the VCD completely is possible and would be my preferred solution, doing so voids the warranty, which is extremely valuable should the drive ever fail. So in my opinion, doing something to void the warranty on the device that stores my invaluable data is a bad idea. Until WD decides that such action no longer voids the warranty, I cannot recommend this.
How to Hide SmartWare
WD doesn’t make it easy to hide the VCD. There are two major steps. You’ll need to download the firmware update for your particular drive and the VCD Manager. Visit the WD Product Updates page to find out how to hide the VCD for your specific device and OS.
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After upgrading to the newly released Pro Tools 9, I couldn’t open sessions or create new ones. I got this error: “Could not complete the Open Session… command because Pro Tools could not set sample rate to specified value..” I hunted around on the web and various forums, but couldn’t find a solution that fit. […]
After upgrading to the newly released Pro Tools 9, I couldn’t open sessions or create new ones. I got this error: “Could not complete the Open Session… command because Pro Tools could not set sample rate to specified value..” I hunted around on the web and various forums, but couldn’t find a solution that fit. I found several items relating to Windows and Pro Tools 8, but nothing for a Mac running Pro Tools 9. After messing around a bit I figured out the problem was with my playback engine. Here’s how I solved it. Let me know if it works for you too.
Open the Playback Engine dialog under the Setup menu item.
From the menu bar select Setup > Playback Engine… to open the Playback Engine dialog window.
The problem is with the Pro Tools Aggregate I/O.
By default, my current engine was set to “Pro Tools Aggregate I/O.” It’s odd that this Pro Tools would leave it that way after an installation since AVID states that it is not supported in OS X.
Select your current playback engine.
The fix is easy. Simply select the right playback engine. Your options may differ based on your setup.
In my case, I usually would edit with my Mbox 2 Micro, but since Pro Tools 9 gives us so many more options for hardware compatibility, I selected Built-in Output. I was able to edit some vocal takes using my Macbook Pro’s speakers instead of pulling out my headphones. Nice!
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